WORK
Case studies across five pillars.Anonymised composites, not client testimonials.
Nine illustrative composite case studies drawn from patterns across NexITC engagements. Each is a representative narrative — not a specific client — assembled from patterns that recur in the practice. Where a case study is anonymised more heavily than another, it's because the specific client engagement it draws from is more identifiable otherwise. All monetary figures, timelines, and outcome percentages are illustrative of the pattern, not exact reproductions of any single engagement.
4 of 9 case studies
Four AI use cases evaluated. One proceeded. AED 4M saved from the three that didn't.
A5 AI Use-Case Due Diligence™
A UAE enterprise brought four AI investment cases to a three-week Assess engagement. One recommendation was to proceed. Two came back with redesigned non-AI paths capturing most of the value at a fraction of the cost. One came back with a "no-go" recommendation on data quality grounds. The fixed-fee A5 engagement paid for itself many times over in the investments it prevented.
N=1 illustrative composite
Read the case study →Mandate readiness is not agent-buying. It's use-case sequencing.
A11 Agentic AI Readiness & Use-Case Discovery
A UAE public sector entity approaching the Agentic AI Mandate's federal cascade commissioned a three-week readiness sprint. Fourteen candidate services were evaluated for agentic transformation. Four were sequenced for Wave 1 deployment. Six were deferred pending prerequisite work. Four were recommended against — either because the service didn't need agentic transformation or because the operational risk exceeded the marginal service improvement.
N=1 illustrative composite
Read the case study →Agent handles intake to recommendation. Confidence thresholds are the deliverable.
B14 Agentic Workflow Agent Build
A UAE financial services enterprise built an agentic workflow agent for a document-intensive origination process in eight weeks. The agent handles document intake, cross-source verification, and structured recommendation generation, with human handoff at defined confidence thresholds. The alternative — an "agent-first process transformation across the product portfolio" — was declined at scoping in favour of a single workflow slice with acceptance criteria on human-handoff quality, then evidence-based expansion.
N=1 illustrative composite
Read the case study →Agents in production need operations. Not just prompt engineering.
C9 Managed Agent Operations
A UAE enterprise operating seven production agents across three business functions commissioned a 12-month Managed Agent Operations subscription. Per-active-agent commercial with monthly SLA cadence. Agent behaviour drift monitored continuously — three drift incidents surfaced and resolved in Year 1 before business impact materialised. Two agents recommended for retirement based on operational evidence, one new agent onboarded to production through the subscription's quarterly release cadence.
N=1 illustrative composite
Read the case study →Transparency
Why anonymised composites?
Case studies with named clients require client permission and legal review — appropriate for large-firm marketing, less useful for specialist consulting decisions. The purpose of these case studies is to show the shape of engagements NexITC delivers: what a scoping question looked like, how the Practice Lead sequenced the work, what the engagement recommended against, and what outcomes measured against target. A named client testimonial would tell you a specific client's experience; an illustrative composite tells you the pattern the practice repeats.
If you're evaluating NexITC for a specific engagement and want to speak with a comparable-scale client reference, that's a conversation for a clinic — arrangement is subject to the reference client's permission and typically follows a first scoping conversation with the Practice Lead.
Ready to scope the engagement that becomes your case study?
Book a 30-minute clinic. Practice Lead attends. If the specific engagement fits, written scope within five business days. If it doesn't, honest alternative surfaced in the conversation.